PROCESS MAPPING AND PROCESS IMPROVEMENT
BUSINESS IMPROVEMENT
TWO DAY IN-HOUSE WORKSHOP
To provide an understanding of:
|
Concepts
of processes and process improvement |
|
ISO 9000:2000 / EFQM Business Excellence |
|
Process Mapping |
|
Application
of processes and integration into management systems |
|
Problem
solving tools |
|
Process
approach |
|
ISO 9000:2000 / EFQM Business Excellence |
|
Core
processes and support processes |
|
Process identification and management |
|
Process
measurement and improvement |
|
Process mapping workshops |
|
Problem
solving tools |
|
Integration
into management systems |
|
Action
planning for continual improvement |
|
Process
understanding |
|
Relevance
to management systems |
|
Focus
on process management |
|
Highly
participative and interactive |
|
Emphasis
on continual improvement |
|
Exercises
on actual company processes |
Establish a process approach to business systems
Implement process improvement
Easier implementation of ISO 9000:2000 / EFQM Business Excellence
Makes your management system relevant to business objectives
Can be used for integration of quality, health, safety and
environmental management
The workshop is based upon actual processes in your
company. You will learn how to map processes using flowcharting techniques,
integrate them into procedures and begin to improve them.
Delegate numbers should be in the range
8-15 maximum, so
that two to three teams can be trained at the same time.
Consultancy Support
To assist companies in implementing a process based management system we provide consultancy support in addition to training.
For further details and costs please contact us on: bprees@bprconsulting.co.uk